Landmark Community Newspapers
  • Citrus County Chronicle
  • Crystal River, FL, USA
  • Hourly
  • Part Time

 Part-Time Circulation Customer Service Representative
Citrus Publishing
Crystal River, Florida

The Citrus County Chronicle is seeking a part-time Circulation Customer Service Representative. This position is approximately 29 hours per week and is designed to assist customers with inquiries regarding delivery service and billing. This position is also responsible for making outbound sales calls to potential subscribers to help increase circulation of the newspaper.

The Chronicle is a 7-day daily newspaper with an average circulation of 18,000 weekday and 20,000 on Sunday. Citrus County is located centrally on the west side of the state of Florida, approximately 1-hour northwest of Orlando and 1-hour north of Tampa. The newspaper can be found online at


  • Minimum 2 years of sales experience
  • Demonstrated persuasiveness and/or sales abilities
  • Proven success in selling products over the phone
  • Commitment to customers through positive, enthusiastic and professional customer service
  • Professional telephone manner
  • Ability to think creatively of methods to obtain new customers.
  • Strong computer skills a must using Microsoft Office suite (Word and Excel) & Internet
  • Ability to work in a well-structured, fast-paced, competitive environment with minimal supervision/direction

 Essential Functions:

  • Answer department telephones
  • Prepare daily, weekly and monthly department reports and billings
  • Type data entry in circulation computer
  • Keep reports in an orderly manner
  • File data as needed
  • Perform needed software processes and scheduled maintenance
  • Facilitate the subscription needs of walk-in customers
  • Make outbound sales calls to prospective customers
  • Develop new customers through prospecting and cold calling
  • Document daily customer contact by compiling and maintaining call reports
  • Consistently meet or exceed monthly and annual sales goals
  • Communicate effectively through oral and written communication with customers and coworkers
  • Represent the company at public functions and events for sales and service purposes

Equal Opportunity Employer

Landmark Community Newspapers
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